This Privacy Policy explains how ph479 collects, processes, stores, and protects the personal data of players and visitors who use the ph479 online gaming platform at ph479.app. ph479 is committed to handling your data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and all applicable regulations issued by the National Privacy Commission (NPC).
A plain-language summary of the six core privacy principles that guide how ph479 manages your personal information. Full legal text follows in the sections below.
ph479 applies the principle of data minimization. We collect only the personal data that is necessary for account registration, identity verification, regulatory compliance, and the delivery of a secure gaming service. We do not collect data speculatively.
ph479 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used exclusively for the purposes described in this Privacy Policy. Sharing with third parties is limited to what is legally required or operationally necessary.
All data transmitted between your device and ph479 is protected by 256-bit SSL encryption. Sensitive data at rest — including KYC documents and payment details — is stored in encrypted form within access-controlled infrastructure that meets industry security standards.
Under RA 10173, Filipino players have the right to access, correct, delete, and object to the processing of their personal data. ph479 honors these rights and has a dedicated process for handling data subject requests within the legally prescribed timeframes.
ph479 retains personal data for the minimum period required by law or operational necessity. KYC records are retained as required by PAGCOR and AML regulations. Gaming transaction records are kept for a minimum of five years for regulatory audit purposes. Data no longer needed is securely deleted.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, ph479 will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, in compliance with NPC Circular No. 16-03.
In this Privacy Policy, the following terms have the meanings set out below:
2.1 ph479, the operator of ph479.app, acts as the Data Controller in respect of all Personal Data collected from players and visitors through the Platform.
2.2 As Data Controller, ph479 determines the purposes for which Personal Data is processed and takes responsibility for ensuring that such processing is conducted lawfully, fairly, and transparently in accordance with RA 10173.
2.3 ph479 has appointed a Data Protection Officer (DPO) responsible for overseeing the Platform's data protection practices and serving as the primary point of contact for data subject requests and NPC regulatory inquiries. Contact details for the DPO are provided in Section 16.
ph479 collects the following categories of Personal Data from players. All collection is limited to what is necessary for the purposes described in Section 5.
| Data Category | Specific Items | Required For |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | KYC verification, eligibility confirmation (21+ age check) |
| Contact Data | Philippine mobile number, email address | Account communication, OTP delivery, support |
| Government ID Data | ID type, ID number, issuing authority, expiry date, ID scan/photo | KYC compliance, AML requirements, PAGCOR regulations |
| Financial Data | GCash number, PayMaya number, bank account details (BPI, BDO, Metrobank), deposit/withdrawal history | Payment processing, withdrawal verification, AML monitoring |
| Gaming Activity Data | Game session history, bet amounts, wagering records, bonus usage, win/loss records | Platform operation, regulatory audit, responsible gaming monitoring |
| Technical Data | IP address, device type and ID, browser type and version, operating system, session timestamps, geolocation (country/region level) | Security, fraud prevention, jurisdictional compliance |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
Government ID numbers and financial account details constitute Sensitive Personal Information under RA 10173 and are subject to enhanced security controls and access restrictions within ph479's infrastructure.
ph479 collects Personal Data through the following methods:
ph479 processes your Personal Data only for specific, legitimate purposes. The legal basis for each processing activity under RA 10173 is identified below:
6.1 General Principle. ph479 does not sell, rent, or trade your Personal Data to third parties. Disclosure of your Personal Data to external parties is limited to the following categories and circumstances:
6.2 Business Transfers. In the event of a merger, acquisition, or sale of all or part of ph479's business, Personal Data held by ph479 may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and any material changes to this Privacy Policy that may result.
All third-party Data Processors engaged by ph479 are contractually bound to process your Personal Data only on ph479's documented instructions and to maintain security standards appropriate to the data they handle.
7.1 ph479 uses cookies and similar tracking technologies (collectively, "cookies") on the Platform for the following purposes:
7.2 You may manage your cookie preferences through your browser settings. Note that disabling Strictly Necessary Cookies will impair or prevent your access to the Platform.
7.3 ph479 does not permit third-party advertisers to place tracking cookies on the Platform for the purpose of building advertising profiles about our players.
ph479 retains your Personal Data for only as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents reconstruction of individual identities.
ph479 implements appropriate technical and organizational security measures to protect Personal Data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While ph479 applies industry-standard security measures, no online system is completely immune to risk. Players are encouraged to maintain strong, unique passwords for their ph479 Account and to enable two-factor authentication available in Account settings.
Under RA 10173, you have the following rights with respect to your Personal Data held by ph479. ph479 will respond to all verifiable data subject requests within fifteen (15) working days of receipt, as required by the NPC:
You have the right to request confirmation of whether ph479 holds Personal Data about you, and to receive a copy of that data in an accessible format.
You have the right to request correction of inaccurate or incomplete Personal Data ph479 holds about you. Some corrections may require re-submission of KYC documents.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected. Note that legal retention obligations (e.g., AML requirements) may prevent full erasure of certain data categories.
You have the right to object to processing of your Personal Data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to ph479's assessment of whether compelling grounds override your objection.
Where technically feasible and where processing is based on your consent or contract performance, you may request a machine-readable copy of your Personal Data to transfer to another service provider.
If you believe ph479 has processed your Personal Data in violation of RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, contact ph479's Data Protection Officer at [email protected] with the subject line "Data Subject Request." Identity verification will be required before any request is processed.
11.1 ph479 primarily processes and stores Personal Data on servers located within or operated under standards applicable to the Philippines. In certain cases, operational or technical requirements may necessitate the transfer of Personal Data to servers or service providers located outside the Philippines.
11.2 Where Personal Data is transferred outside the Philippines, ph479 ensures that such transfers are subject to appropriate safeguards, including:
11.3 Players may request information about the safeguards applicable to any cross-border transfer of their Personal Data by contacting ph479's Data Protection Officer.
12.1 The ph479 Platform is strictly intended for individuals aged 21 years and above. ph479 does not knowingly collect Personal Data from individuals under the age of 21.
12.2 Any Account found to belong to an individual under 21 will be immediately suspended in accordance with ph479's Terms & Conditions. Any Personal Data collected from such an Account will be securely deleted to the extent permitted by mandatory legal retention obligations.
12.3 If you are a parent or guardian and believe a minor has registered an Account on ph479, please contact ph479 support or the Data Protection Officer immediately at [email protected]. ph479 will investigate and take action within one (1) business day of notification.
13.1 The ph479 Platform may integrate or interact with third-party services including game studio platforms, payment processors, and analytics providers. This Privacy Policy applies only to Personal Data processed directly by ph479 in its capacity as Data Controller.
13.2 Third-party service providers engaged by ph479 as Data Processors are contractually required to process Personal Data only on ph479's instructions and to maintain security standards appropriate to the sensitivity of the data processed.
13.3 ph479 is not responsible for the privacy practices of any third-party service provider beyond the contractual obligations ph479 has imposed on them. Players who interact directly with a third-party service outside the scope of ph479's instruction are subject to that third party's own privacy policy.
14.1 In the event that ph479 becomes aware of a personal data breach that poses a real risk to the rights and freedoms of affected players, ph479 will comply with the breach notification requirements under RA 10173 and NPC Circular No. 16-03, including:
14.2 Breach notifications to players will be delivered via the registered email address or mobile number associated with their ph479 Account, and/or through a prominent notice on the Platform, as circumstances require.
15.1 ph479 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or Platform features.
15.2 Material changes to this Privacy Policy will be communicated to players through a prominent notice on the Platform and, where practicable, by notification to the registered contact details associated with each Account.
15.3 The effective date of the current version is displayed at the top of this document. We encourage players to review this Privacy Policy periodically. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the updated Policy.
15.4 If you do not accept material amendments to this Privacy Policy, you may request Account closure in accordance with the Account termination procedure set out in the ph479 Terms & Conditions. ph479 will return any eligible Real Money Balance to your verified withdrawal method.
ph479 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and RA 10173. You may contact the ph479 DPO through the following channels:
ph479 will acknowledge all data subject requests within five (5) working days and provide a substantive response within fifteen (15) working days, unless an extension is required for complex requests, in which case you will be notified of the extended timeline.
If you are not satisfied with ph479's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC).
ph479's support team includes English and Filipino-speaking agents serving players across Manila, Cebu, Davao, and all regions of the Philippines. All privacy-related correspondence is handled with strict confidentiality.
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